Example Achievement Log for a Title Examiner

A year in the life of a Title Examiner's log

• Feb - task: Took over the Riverside County commercial file queue from Martin while he was out on paternity leave. Cleared the backlog from 47 open files down to 22 over three weeks by working through lunch hours and flagging only the genuine title issues.
• Mar - feedback: Martin emailed when he returned: 'Seriously, thank you for keeping that queue moving. No burned clients.' Meant a lot since commercial files have tight closing windows.
• Apr - achievement: Identified and resolved a systematic error in how we were indexing easement language across residential files. Updated the standard search template, which cut the rate of missed easement flags from 8% to 1.2% on the next 200 transactions.
• Apr - task: Led the transition from Landmark's legacy system to LexisNexis Title Search Pro, including retraining 6 other Examiners on the new workflow. First two weeks were rough, querying wrong fields, but the new system cut average search time from 34 minutes to 19.
• Jun - achievement: Cleared the May audit by LexisNexis with zero defects. Our sample of 35 files showed compliant searches, correct lien notation, and all required schedules attached. Department had failed the previous two audits.
• Jul - task: Caught a boundary dispute on a residential file that the first pass missed. Overlapping lot numbers from 1987 conveyance led us to order a new survey and flag the title before closing. Prevented what would have been a six-figure liability.
• Jul - feedback: Underwriting manager called to say the survey catch on the June file 'saved us from a real mess.' Added that my notes on the old deed chain made their sign-off instant instead of requiring follow-ups.
• Sep - task: Took on files from the Orlando satellite office while staffing shortage happened. Remote searches using their county records were slower than I expected, but finished 23 files in two weeks and learned their quirky database system.
• Oct - achievement: Drafted a new protocol for handling probate-chain title issues after flagging incomplete documentation in three consecutive estates. Updated the checklist, trained the team, and probate-related rejections dropped from 6 to 1 per month.
• Oct - achievement: Passed the Florida Title Examiner certification renewal exam on first attempt, score 92. Studied the new FIRPTA withholding rules and updated my knowledge of recent statutory changes to title insurance requirements.
• Dec - feedback: Compliance officer mentioned in a team meeting that November had the lowest error rate in the department in two years, and flagged my probate protocol as the main reason. Said the changes 'gave us real teeth in our underwriting process.'

What makes a strong entry

How this becomes your review in November

I've carried responsibility for two major technical shifts this year: managing the county-specific workload coverage while Martin was on leave and leading our team through the LexisNexis migration without missing a single underwriting deadline. The transition work required retraining six colleagues on a new platform, and although the first weeks had friction, the system cuts our average search time from 34 to 19 minutes and we passed the May audit with zero defects, reversing two previous failed audits. I also identified a systemic issue with easement indexing that was producing an 8% flag miss rate, redesigned the search template, and brought that down to 1.2% across 200 subsequent transactions. Beyond the operational wins, I've strengthened our probate documentation protocol after spotting gaps in three consecutive estate files, which has reduced probate-related rejections from 6 to 1 per month and earned specific recognition from compliance for giving the department 'real teeth in its underwriting process.'

Starting your own log

Don't try to reconstruct a year you have already had. Start from today, one line whenever something happens, and let it build. The Perform Review Achievement Log does this for you and can capture wins straight from Slack, and how to start an achievement log covers the wider playbook.

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