Example Achievement Log for a Leasing Consultant

A year in the life of a Leasing Consultant's log

• Feb - task: Started at Meridian Park, a 180-unit mid-rise. First month was steep: learned Yardi, toured all units, reviewed 60+ active prospects in the pipeline. Occupancy was at 87% when I arrived.
• Feb - feedback: Crystal, the Property Manager, said in our first one-on-one: 'Your lease tracking spreadsheet is already better than what we had. That'll save me hours every month.' Set a good tone early.
• Mar - achievement: Closed 12 new leases, bumped occupancy to 91%. Average lease term was 13 months, rent starting at $1,420 for one-bedrooms. Two were from repeat inquiries I followed up on after two months of contact.
• May - achievement: Renewals period hit hard. Kept 31 of 34 expiring tenants, so only 3 move-outs in June. One holdout I convinced to extend another 14 months by fixing his maintenance issue same week and offering $50 off month three.
• Jun - task: Transferred to Oakmont Ridge, 220 units across four buildings. Third week, found the prior Leasing Consultant's showing notes were in a shared folder with no system. Rebuilt it, tracked every showing from that point forward.
• Jun - feedback: My new manager Derek pulled me aside after I'd been here two weeks: 'You asked about our utility-inclusive lease option before I mentioned it. You clearly read the handbook.' That was the bar he set.
• Aug - task: Market softened. Showings dropped 18%, and we had five move-out notices in one week. Started daily calls to prospects in pipeline, not weekly. Response rate went from 28% to 42% on call-backs.
• Sep - achievement: Occupancy bottomed at 83% mid-month. Ran a 48-hour move-in special: $300 off first month. Leased seven units that weekend, including three from people who'd ghosted two months prior. Closed September at 87%.
• Oct - achievement: October renewals: kept 26 of 28 tenants, 93% retention rate. One who declined said no, then called back after two weeks because I'd left a personalized note with his renewal offer. Re-signed him for 12 months.
• Nov - task: Handled a tricky lease dispute where a tenant claimed the appliance warranty we advertised wasn't honored. Pulled email chains, found miscommunication with our service vendor, not our lease language. Escalated to Derek but owned the fix.
• Dec - feedback: Derek said in my mid-year feedback: 'You ask about why tenants are actually leaving, not just checking the box. That's how we'll get ahead of churn next year.' Explicitly what he wanted to see.

What makes a strong entry

How this becomes your review in November

Over the past year I moved between two properties and learned to move fast on occupancy challenges. At Meridian Park I closed 12 new leases in March and held 31 of 34 renewals through June, using targeted follow-up and unit-level fixes to retain tenants. When I transferred to Oakmont Ridge and the market weakened in late summer, I shifted to daily outreach instead of weekly and raised our callback rate from 28% to 42%, which helped close seven units during a promotional push in September. I've built better tracking systems at each property and learned to ask why tenants are leaving, which Derek says will help us get ahead of churn next year.

Starting your own log

Don't try to reconstruct a year you have already had. Start from today, one line whenever something happens, and let it build. The Perform Review Achievement Log does this for you and can capture wins straight from Slack, and how to start an achievement log covers the wider playbook.

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