50 Performance Review Phrases for Personal Assistants

Self Assessment Phrases - Achievements

• I managed [executive]'s calendar closely, resolving scheduling conflicts before they became a problem.
• I coordinated travel logistics that kept trips running smoothly despite last minute changes.
• I handled confidential information appropriately, respecting the sensitivity of what crossed my desk.
• I prepared materials ahead of meetings so my manager was never scrambling at the last minute.
• I managed correspondence on my manager's behalf, prioritising what needed immediate attention.
• I anticipated needs before being asked, which kept things running smoothly during busy periods.
• I coordinated with other assistants and stakeholders to align schedules across multiple parties.
• I resolved a logistics issue during travel without needing to escalate it or interrupt my manager's day.
• I kept detailed records of ongoing tasks and commitments, which reduced things falling through the cracks.
• I managed personal and professional tasks discreetly, keeping boundaries appropriate to the relationship.

Self Assessment Phrases - Growth and Development

• I want to get better at anticipating needs before being asked directly.
• I sometimes handle a task manually that could be streamlined with a system or tool.
• I need to improve how I prioritise competing requests when several things need attention at once.
• I want to develop a clearer system for tracking recurring commitments so nothing gets missed.
• I could do more to flag scheduling conflicts before they become last minute problems.
• I want to get more comfortable pushing back diplomatically when a request isn't realistic given the timeline.
• I need to work on documenting processes so someone else could step in during my absence.
• I want to improve how I organise information so it's easier to retrieve quickly when needed.
• I could do more to follow up on outstanding items rather than waiting to be reminded.
• I want to build stronger habits around double checking details before finalising arrangements.

Peer Review Phrases

• They are reliable, and things run smoothly because of the work they do behind the scenes.
• They anticipate needs before being asked, which saves time for everyone involved.
• They are discreet with confidential information, which builds trust.
• They handle competing priorities calmly, without letting anything important slip.
• They follow up consistently on outstanding tasks rather than letting them stall.
• They coordinate well across multiple stakeholders to keep schedules aligned.
• They stay calm during travel or logistics disruptions and resolve issues without unnecessary escalation.
• They are the person others rely on when they need something handled quickly and correctly.
• They keep detailed, organised records that make information easy to find.
• They manage sensitive tasks with appropriate discretion and good judgment.

Manager Review Phrases - Strengths

• You are reliable, and things run more smoothly because of the work you do behind the scenes.
• You anticipate my needs before I ask, which saves time and reduces friction.
• You are discreet with confidential information, which builds trust.
• You handled [situation] well, managing competing priorities without letting anything important slip.
• You follow up consistently on outstanding tasks rather than letting them stall.
• You coordinate well across multiple stakeholders to keep schedules aligned.
• You stay calm during travel or logistics disruptions and resolve issues without unnecessary escalation.
• You are the person I rely on when I need something handled quickly and correctly.
• You keep detailed, organised records that make information easy to find.
• You manage sensitive tasks with appropriate discretion and good judgment.

Manager Review Phrases - Areas to Develop

• Try to anticipate needs before being asked directly.
• Look for opportunities to streamline manual tasks using systems or tools already available.
• Work on prioritising competing requests more clearly when several things need attention at once.
• Build a clearer system for tracking recurring commitments so nothing gets missed.
• Flag scheduling conflicts earlier, before they become last minute problems.
• Push back diplomatically when a request isn't realistic given the timeline.
• Document processes more thoroughly so someone else could step in during your absence.
• Organise information more consistently so it's easier to retrieve quickly when needed.
• Follow up on outstanding items proactively rather than waiting to be reminded.
• Double check details more carefully before finalising arrangements.

How to use these phrases

Don't paste these in verbatim. Pick the two or three closest to what you actually did, then make them specific: swap the generic claim for your own project, metric, or outcome. Use the rest as a checklist of themes worth covering in a Personal Assistant review, and see the Perform Review blog for guides on structuring the full review.

Phrases for related roles

• Administrative Assistant performance review phrases
• Executive Assistant performance review phrases
• Office Assistant performance review phrases
• Office Manager performance review phrases
• Receptionist performance review phrases
• Branch Manager performance review phrases