50 Performance Review Phrases for Administrative Assistants

This page collects 50 performance review phrases written for the day-to-day realities of an Administrative Assistant role, covering self assessments, peer feedback, and manager reviews. Swap in your own tasks, calendars, and processes where a placeholder appears, and adjust the tone to fit your organisation's style.

Self assessment phrases - achievements

I managed calendars for [executive or team], keeping scheduling conflicts to a minimum.
I coordinated travel arrangements for [trip or event] without any last-minute issues.
I organised [meeting or event], handling logistics so attendees could focus on the content.
I kept our filing and document systems organised, which made it easy for others to find what they needed.
I handled a scheduling conflict between [stakeholders] by finding a solution that worked for everyone.
I supported [executive or team] through a busy period by anticipating what they'd need before being asked.
I processed [type of request or paperwork] accurately and within the expected timeframe.
I learned [software or system] quickly and used it to streamline a task the team had been doing manually.
I maintained confidentiality on sensitive matters, which built trust with the people I supported.
I stepped in to cover additional responsibilities during a colleague's absence without letting anything slip.

Self assessment phrases - growth and development

I want to get better at anticipating needs before being asked, rather than waiting for direction.
I'm working on prioritising tasks more effectively when several requests come in at once.
I sometimes double check completed work more than necessary, and I'm learning to trust my first pass more.
I'd like to build stronger skills in [software or system] so I can take on more of the process directly.
I want to get more comfortable flagging a scheduling conflict early instead of trying to work around it quietly.
I'm learning to communicate proactively when a deadline or request seems unrealistic.
I could do more to document our processes so someone else could step in if I'm out.
I want to improve how I follow up on outstanding items so nothing gets missed.
I'm working on staying organised during particularly busy stretches.
I'd like to spend more time understanding the bigger picture behind the requests I support, not just the tasks themselves.

Peer review phrases

They're one of the people I trust most to keep things organised when everything is moving fast.
They're reliable with scheduling and rarely let conflicts slip through.
They're quick to help when I need something coordinated at short notice.
They handle confidential matters with discretion, which builds trust.
They keep our shared files and calendars organised, which makes it easier for the rest of us to plan.
They're easy to hand off a task to because they ask the right questions upfront.
They've become someone the team relies on for [type of task or process].
They stay calm and organised even when several things need attention at once.
They follow through on requests without needing to be reminded.
They're a steady presence for the team, especially during busier stretches.

Manager review phrases - strengths

They consistently keep scheduling and logistics running smoothly.
They anticipate needs well, often handling things before they're asked.
They handle confidential information with discretion and good judgment.
They've taken ownership of [process or task] and it's run more smoothly since.
They're dependable when supporting multiple people or projects at once.
They ask good clarifying questions before starting a task, which cuts down on rework.
They've grown noticeably in confidence and efficiency since they started in the role.
They stay organised even when several requests come in around the same time.
They bring a calm, steady presence to the team, especially during busier periods.
They've become someone the team relies on for [specific task or process].

Manager review phrases - areas to develop

I'd like to see them anticipate needs a bit more instead of waiting for direction.
They sometimes double check completed work more than necessary, and could trust their first pass more often.
I'd encourage them to speak up sooner if a deadline or workload feels unmanageable.
Their process documentation would benefit from more detail so others can step in when needed.
I'd like to see them take more initiative in suggesting process improvements rather than only executing tasks as assigned.
They could be more proactive about flagging scheduling conflicts before they become urgent.
I'd like them to build more confidence contributing ideas in team discussions.
Their attention to detail is strong, and I'd like to see them apply it more consistently across all their work.
I'd encourage them to take more ownership of [specific task or process] rather than waiting for direction.
They tend to underestimate how much they've contributed, and could speak more confidently about their work.

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