Example Achievement Log for a Locksmith

Skilled Trades

Example Achievement Log for a Locksmith

This Locksmith's log tracks a year of service calls, emergency jobs, and a major pivot toward commercial contracts. You'll see the work rhythm of the trade: residential callouts competing with scheduled installations, the occasional difficult customer, and the equipment headaches that come with the territory.

A year in the life of a Locksmith's log

  • Jan - task: Took over residential emergency rotation from Marcus after he left. First week fielded 14 after-hours calls, mostly frozen pins and snapped keys on older locks. Learned the pager handoff system on the job.
  • Mar - feedback: Marcus told me before he left: "You'll get the 2 a.m. calls but the money's there." He was right. January emergency calls averaged $185 each.
  • Mar - achievement: Completed ALOA training and passed the exam. Credential unlocked eligibility for commercial master key systems bids. Paid for course myself but employer reimbursed $400.
  • Apr - task: Won bid on Clearview Medical Centre key system overhaul: 47 doors, master key hierarchy, access audit. Three-week project replacing pin tumbler cores across three floors. Coordinated with building operations so no department went without access.
  • Jun - achievement: Clearview project completed two days early. Handed over master key inventory, rekeying schedule, and access log. Client renewed contract for annual service maintenance at $8,400.
  • Jun - task: Vehicle lock tools malfunctioned mid-job on a 2019 Honda Civic: pick gun jammed, had to extract it by hand. Wasted ninety minutes. Ordered new kit, switched to backup set temporarily.
  • Aug - feedback: Clearview facilities manager told me: "You actually tested every door yourself instead of just handing us a list. That matters." Email came after summer staffing crunch tested the system.
  • Sep - task: Handled Clearview summer coverage: five emergency calls from tenants locked out of server room and lab spaces. Maintained same-day response on all five, documented each access in log per contract terms.
  • Sep - achievement: Pitched commercial master lock servicing program to three other medical and dental offices. Landed contracts with Eastside Dental (34 doors) and Brookside Medical (22 doors). Combined value $14,200 plus quarterly maintenance.
  • Nov - task: Eastside Dental install hit a snag: two doors had mortise locks from 1987 with non-standard measurements. Had to machine custom cores on site. Kept client updated hourly so they could plan around closure windows.
  • Dec - achievement: Year-end review: 127 emergency residential calls at average $168; three commercial contracts totaling $28,600; zero callbacks for rework. Residential emergency income up 34% from prior year.

What makes a strong entry

What most people write: Completed commercial training and got certified. Eligible for bigger jobs now.

What went in the log: Completed ALOA training and passed the exam. Credential unlocked eligibility for commercial master key systems bids. Paid for course myself but employer reimbursed $400.

The strong version names the exact credential (ALOA), states what door it actually opened (master key system bids), and includes the financial detail ($400 reimbursement), which makes it concrete enough to recall and cite six months later.

What most people write: Won a big commercial project and kept the client happy.

What went in the log: Clearview Medical Centre key system overhaul: 47 doors, master key hierarchy, access audit. Three-week project replacing pin tumbler cores across three floors. Coordinated with building operations so no department went without access.

The strong version specifies the client name, exact scope (47 doors, three floors, named system type), and the operational constraint that made it real (coordination so services stayed running), which proves it was a managed project, not just a routine install.

How this becomes your review in November

This year I moved from pure emergency callouts into commercial contracts while maintaining the residential rotation. I earned my ALOA credential in March and used it to bid on master key systems work. The Clearview Medical Centre project (47 doors, three floors, completed early) led to a $8,400 annual service contract and opened the door to two more medical office contracts totaling $14,200. Emergency income rose 34% year-on-year through consistency and speed. By December I had balanced 127 residential callouts with three commercial contracts, zero callbacks for rework, and a clear growth path into the commercial segment of the trade.

Starting your own log

Don't try to reconstruct a year you have already had. Start from today, one line whenever something happens, and let it build. The Perform Review Achievement Log does this for you and can capture wins straight from Slack, and how to start an achievement log covers the wider playbook.

Example Logs for Related Roles

Ready to start your own? Start your Achievement Log free, see how the Perform Review Achievement Log works, or browse performance review phrases for Locksmith.