Example Achievement Log for a IT Project Manager

Product & Project Management

Example Achievement Log for a IT Project Manager

This IT Project Manager kept a running log through a year of infrastructure migrations, vendor negotiations, and one significant budget overrun that taught them to flag risks earlier. By December, they had concrete evidence of delivery, stakeholder management, and lessons learned to discuss in their review.

A year in the life of a IT Project Manager's log

  • Jan - achievement: VMware vSphere 7 upgrade wrapped. 47 VMs migrated with zero unplanned downtime. Coordinated cutover with Finance on a Friday evening when they'd approved the maintenance window.
  • Mar - feedback: Sarah from Ops told me on Slack: 'That comms plan saved us. Everyone knew exactly when their servers were coming back.' Flagged the value of the migration schedule we'd posted to the wiki.
  • Mar - task: Took point on Salesforce CRM deployment. Vendor-side project manager was unresponsive for three weeks. Escalated to their account director, sat in calls to get them moving. Not ideal, but learned to lock in escalation paths upfront.
  • Apr - achievement: Salesforce CRM live for Sales and Marketing. 312 active users trained through two cohorts. System was 11 days late, but no revenue impact. Had built a 14-day buffer into the broader Q2 roadmap.
  • Jun - task: Network refresh RFP got complicated. Three vendors quoted, all over budget. Reworked scope with IT Director to cut non-critical equipment from Year 1. Learned to cost-model before the RFP, not after.
  • Jun - achievement: Arista network switch order finalised at 23% under our target cost. Negotiated 5-year support extension for the same price as vendor's standard package. Saved the team £87k over the contract term.
  • Aug - feedback: CFO mentioned in the budget review: 'That network deal was solid work. You got us value without cutting scope.' Vendor relationship and negotiation skills validated.
  • Sep - task: Disaster recovery failover test failed on day two. Primary and secondary datacentres couldn't sync database state. Spent a week with DBA and networking troubleshooting lag on the replication link.
  • Sep - achievement: DR test completed successfully after fixing the replication lag. Ran two full 48-hour failovers with no data loss. Published a post-incident review so other teams knew the root cause.
  • Nov - task: Recruited an external consultant to backfill during my two-week leave. Handed over the active Citrix migration project with runbooks and weekly comms templates. Team kept the schedule while I was away.
  • Dec - achievement: Citrix infrastructure refresh live on schedule. 600+ remote workers tested and validated. Upgrade path planned for 2026 based on vendor roadmap shared in September.

What makes a strong entry

What most people write: Successfully completed network upgrade and saved money on the contract.

What went in the log: Arista network switch order finalised at 23% under our target cost. Negotiated 5-year support extension for the same price as vendor's standard package. Saved the team £87k over the contract term.

The strong version includes the actual vendor name, the precise percentage and absolute saving, and the specific negotiation win (support extension at standard rate), so the reviewer knows what skill was used and can quantify the impact six months later.

What most people write: Took responsibility for a delayed vendor project and got things back on track.

What went in the log: Took point on Salesforce CRM deployment. Vendor-side project manager was unresponsive for three weeks. Escalated to their account director, sat in calls to get them moving. Not ideal, but learned to lock in escalation paths upfront.

The strong version names the product and vendor role, shows the specific failure (unresponsiveness duration and escalation step taken), and explains what the person learned, making it credible as a reflection rather than just a rescue story.

How this becomes your review in November

Over the past year, I completed four major infrastructure projects: the VMware upgrade with zero downtime, the Salesforce CRM rollout to 312 users (delivered 11 days late but with no revenue impact due to a buffer I'd built), the Citrix refresh on schedule for 600 remote workers, and a network refresh that I negotiated to 23% below budget and £87k under cost over five years. I learned hard lessons about vendor management when the CRM vendor's project manager went unresponsive, and about risk planning when our disaster recovery test initially failed on replication lag. Those experiences have tightened how I structure escalation paths, cost-model before RFPs, and build schedule contingency into roadmap planning.

Starting your own log

Don't try to reconstruct a year you have already had. Start from today, one line whenever something happens, and let it build. The Perform Review Achievement Log does this for you and can capture wins straight from Slack, and how to start an achievement log covers the wider playbook.

Example Logs for Related Roles

Ready to start your own? Start your Achievement Log free, see how the Perform Review Achievement Log works, or browse performance review phrases for IT Project Manager.